Samsung Content & Service Offer
For details, please refer to Samsung official website.
All the iPhone packaging will be pre-opened for activation before delivery to the customer. Customer must check immediately if there is any damage to the handset. After the inspection and collection, the handset cannot be exchanged or refunded. 1O1O online Shop Privilege : Select 1O1O customers may exchange the Mobile Equipment once within 14 days of the date of Sales Memo. Please refer to the terms and conditions on the Sales Memo for details.
12 Months
Repair Service Address:Samsung Electronics (HK) Co. Ltd
1) Unit 09-12 & 15, 40/F, Office Tower, Langham Place, 8 Argyle Street Tel: 3953 6783
2) Unit 1501, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road Tel: 2521 4888
3) 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon Tel: 8118 1138
5G Sub-6 FDD: N1(2100), N5(850)
5G Sub-6 TDD: N41(2500),N78(3500),N79(4500)
4G FDD-LTE:
B1(2100),B2(1900),B3(1800),B4(AWS),B5(850),B7(2600),B8(900),B12(700),B13(700),B18(800),B19(800),B20(800),B25(1900),B26(850),B28(700),B66(AWS-3)
4G TDD-LTE: B34(2010),B38(2600),B39(1900),B40(2300),B41(2500)
3G WCDMA: B1(2100),B2(1900), B5(850),B8(900)
2G GSM: GSM850,GSM900,DCS1800,PCS1900
Folded: 84.9 (L) x 71.9 (W) x 15.9 - 17.1 (D) mm
Unfolded: 165.2 (L) x 71.9 (W) x 6.9 (D) mm
Galaxy Z Flip4 (with embedded battery) :1ea
Data Cable (C to C) :1ea
Ejection Pin :1ea
Main screen protector film (attached to screen) :1ea
Quick Start Guide :1ea
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).